Service & Maintenance

OHM Energy Sussex

Renewable Energy Servicing & Maintenance

At OHM Energy, we offer trusted, professional servicing and maintenance for heat pumps and solar systems across Sussex, Surrey, and Kent. Whether you’re in Brighton, Ashford, Tunbridge Wells, Guildford, or anywhere in between, our experienced local engineers ensure your renewable energy systems stay efficient, reliable, and built to last.

We proudly cover:

  • Air Source Heat Pump Servicing
  • Ground Source Heat Pump Servicing
  • Tailored Heat Pump Service Plans
  • Solar PV Maintenance & System Health Checks

With decades of expertise in renewable technology and a commitment to customer care, OHM Energy is the go-to choice for homeowners and businesses across the South East.

Need help with servicing your renewable energy system in Sussex, Surrey or Kent?

Explore our service options or contact us to speak with our expert team.

Air Source Heat Pump Service

A standard air source heat pump service includes:

  • Visual inspection of the system
  • Removing pump casing to inspect and clear debris
  • Checking anti-freeze levels and integrity
  • Checking fans and clearing debris
  • Checking pipe work for leaks
  • Cleaning boiler buddy and filters
  • Check operation of inverter and of compressor.

Costs:

  • This package starts from £295.00 inc vat*
  • Servicing our installation: £220.00 inc vat*
Ground Source Heat Pump Service

A standard ground source heat pump package includes:

  • Visual inspection of the system
  • Removing pump casing to inspect and clear out debris
  • Checking pipe work for leaks
  • Checking filters
  • Refresh and recharge ground loops – if required
  • Antifreeze test
  • Pressurise system to manufacturer’s guidelines.

Costs:

  • This package starts from £370.00 inc vat*
  • Servicing our installation: £252.00 inc vat*
Heat Pump Service Plans

Pay for 3 years service upfront and save up to 10% on our annual servicing!

  • New Client – Air source heat pump – £799 inc VAT
  • Existing Client – Air source heat pump – £599 inc VAT
  • New Client – Ground source heat pump – £999 inc VAT
  • Existing Client – Ground source heat pump – £699 inc VAT
Solar PV Service
  • Annual documented condition inspection and thorough system maintenance.
  • Advise if annual panel clean is required*
  • Technical advice and support on your system from experienced PV engineers available throughout the year.

Costs:

  • Up to 4kw £145 inc vat* – per visit
  • Up to 10kw £290 inc vat* – per visit
  • Above 10kw – P.O.A.

Please be advised we do not carry out a Panel Clean, unless ground mounted.

Solar Thermal Service
  • Visual inspection of roof fittings, joints, panels (with suitable and safe roof access where possible)
  • Checking pressure relief valves
  • Visual inspections of pump
  • Refreshing & recharging Glycol – if required
  • Re-pressuring

Costs:

  • £330.00 inc vat* + Antifreeze/Glycol (£276 inc vat)
Biomass Service

Our Annual service package includes one full service per annum including:

  • Ash tray removal and clean
  • Cleaning of heat exchanger
  • Check condition of fire bricks
  • Clean heat exchange tubes
  • Remove and clean flue gas temperature probe
  • Cleaning of combustion path
  • Lambada check and clean
  • Inspection and clean of fan and housing
  • Grease of bearings
  • Check delivery system and clean where possible
  • Manually test moving parts
  • Visual check of fuel store
  • Test of flue gases, and alarms
  • Re-start and check ignition and heat guns

Boilers need to be turned off at least 12 hours prior to our engineers visit.

Please note servicing can take up to 4 hours.

Costs:

  • From £580.00 inc vat*
  • Biomass Bi-Annual service £965.00 inc vat*

Seasonal Service Package – Two Services

In some cases more than one service per annum is required, either due to the boiler type or usage.  For these scenarios we can offer two services, a minor and major service, generally these are best timed just before and just after winter.

Costs:

  • From £733.34 + vat*

The above is subject to boiler condition/make and our general terms.

Boilers need to be turned off at least 12 hours prior to our engineers visit.

Call Out Charges
  • Call out charges for engineers £115.00inc vat* (up to one hour)
  • Additional hours @ £95.00inc vat*
  • Parts Additional

A £60 + vat* out of area surcharge will be applied to servicing & call outs out of the area marked below, please see map.

OHM Energy

*Parts not included

Our Awards and Accolades

We have received numerous awards for decarbonising the community. Do you want help lowering your bills and reducing your carbon footprint?