Servicing & Maintenance FAQs

Servicing & Maintenance FAQs

From heat pumps to solar PV and biomass, a well-serviced system saves money, reduces stress, and lasts longer. Our expert local engineers are here to make sure your system delivers what it should and runs smoothly, season after season.

Book your renewable energy service today and protect your investment.

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Service & Maintenance FAQ

How often should I service a heat pump?

Most manufacturers recommend an annual service to keep your heat pump running efficiently. Regular servicing helps maintain performance, reduce energy costs, and extend the lifespan of your system.

Do solar panels need yearly servicing?

Yes. While solar panels require very little maintenance, an annual system check ensures your inverter, cabling, and safety systems are working correctly. Catching small issues early helps avoid costly downtime later.

What does a solar PV service include?

A service usually involves a full condition inspection, system health check, performance review, and technical support for your solar and battery. At OHM Energy, we also advise whether panel cleaning is needed for maximum efficiency.

How do I know if my biomass boiler needs servicing?

Biomass systems work hard and can build up ash and residue. Annual servicing (or bi-annual if usage is heavy) keeps your system safe, efficient, and compliant with regulations.

What happens if I don’t service my renewable system?

Skipping servicing can mean lower efficiency, higher bills, unexpected breakdowns, and in some cases, voided warranties. Regular servicing is a small investment that protects your bigger investment.

Do you service systems not installed by OHM Energy?

Yes. We provide servicing for both our own installations and those completed by other installers.

Our engineers are MCS certified and highly experienced across heat pump technology including Mitsubishi, Vaillant and Ideal Heating.

They also have extensive experience in leading solar PV brands including AIKO and DMEGC.

How much does servicing cost?

Prices vary by system type and size. For example, heat pump servicing starts from £220 (inc. VAT), and solar PV servicing from £145 (inc. VAT). Full details are available on our service packages page.

What our customers say

What our customers say

“I needed my air source heat pump serviced here in Crowborough. I couldn’t find a reliable engineer locally so I contacted OHM energy.The office staff were very helpful and positive.The engineer from OHM knew what he was doing, polite and on time. From the initial phone call to the job done, it was within a week. I will use it annually from now on. Very satisfied.” Mel Lomas

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